Be prepared for the unexpected at your next event with Achilleus Security’s Security Industry Authority (SIA) Response Teams.

No matter how well planned your event is, when music, alcohol, large crowds and emotions combine, the result can be explosive.

Thankfully, with an Achilleus Security SIA Response Team any incident will rapidly be contained and de-escalated, ensuring the safety and security of your event, staff and customers.

This is possible as every team member is made up of specially selected and trained SIA Licensed Door Supervisors — an effective yet cost-efficient solution for dealing with incidents such as disorder, unruly behaviour or queuing issues, or as a rapid response when an incident is about to occur.

Working both covertly and overtly with the highest levels of professionalism and integrity alongside security, stewarding and crowd management teams, you can look forward to a smoother, safer event.

Meeting Your needs

Your Event Safety Stewards aren’t enough to handle any issues or incidents at your event. This isn’t just our opinion.

The Private Security Industry Act 2001 states that by law only licensed door supervisors should deal with outbreaks of crime or disorder.

However, while most licensed door supervisors can defuse high-risk conflict, they’re not always best placed, trained or qualified to deal with such situations.

But your Achilleus Security SIA Response Team is.

Highly trained, professional and experienced, our operatives work within the law to effectively deal with issues or incidents before they escalate.

Training, Appearance & Skill Counts

Response Team Operatives operate along side other crowd safrety and security teams, and such as they must be customer and visitor-friendly, approachable, have excellent communications skills and be able to meet and greet your customers or guests.

Achilleus Security Response Team members also have the ability to be firm and authoritative when necessary so they can deal with or manage situations efficiently, safely and effectively.

Response Team Operative must also be able to professionally manage high risk conflict situations, diffusing a scenario before it escalates and restraining or ejecting persons when required.

Today's Response Team personnel must be good communicators and presentable with qualifications in:

  • NVQ Level 2 in Door Supervision
  • Customer Service (Level 2) Communication
  • Conflict Management (Level 2)
  • Problem solving
  • Spectator Safety (Level 2 and 3 NVQ)
  • Knowledge of Crowd Management
  • First Aid (Basic and First Aid at Work)
  • Physical Intervention (Level 2)
  • Physical Restraint (Level 2)
  • Searching Skills
  • Fire Awareness
  • Counter Terrorism Awareness
  • Health and Safety (Level 2)

In addition to the above, all Achilleus door supervisors have a working knowledge risk management, law and prevention of terrorism. These skills and others can be expected of any Achilleus Security Response Team Member.

To Discuss Your Current or Future Security Requirements, Call Us Today

Screening & Vetting Policy

Rest assured that all of our Response Team personnel are screened to the highest industry standards which includes screening to a 5–10-year standard in line with British Standard 7858:2020.

See full details of our vetting and screening policy.

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